Frequently Asked Questions
[/vc_column_text][mk_padding_divider][vc_row_inner][vc_column_inner][vc_column_text disable_pattern=”false” align=”center” margin_bottom=”30″ el_class=”text-page text-faq” css=”.vc_custom_1560251626859{margin-bottom: 30px !important;}”]1. Are you open this Sunday, Mother’s Day, Father’s Day, Easter Sunday?
Yes, we are open EVERY Sunday. There is a mid December break, which will be stipulated, closer to the time.
2. What are the market hours?
Market opens to the public at 10am. Exit closes at 5pm.
3. Can we book a table or a specific space?
No, we are essentially an open communal space. No area may be blocked off to exclude or impact others’ enjoyment of the market.
4. We’re celebrating an engagement, birthday party can we bring our own snacks/ sweets/ cake/ drinks into the market?
No food or drink may be brought into the market space. Only food/drinks purchased from our vendors may be consumed on the property. We have amazing bakers and all of our vendors produce excellent platters.
5. Are you open on public holidays during the week?
We are open every Sunday from 10h00 to 17h00 Any additional specialist and/or night markets and events are announced on our home page, Facebook page, Instagram or Twitter feed.
6. Are you open on rainy days or if rain predicted?
Yes. Joburg is famous for its brief, summer thunderstorms so we try to open rain or shine. Please follow our Facebook, Instagram page or Twitter feed for live updates if more severe weather is expected.
7. How do I book a stall?
We are constantly sourcing new and interesting vendors. To find out how you can apply, visit the Vendor section of our website. We keep all applications filed and will contact you if we love your unique product and when we have a space available.
8. How long is the vendor waiting list?
Our waiting list for traders is extensive and unfortunately we can give no indication how long you will need to wait. We select new traders on merit when a position becomes available.
9. Who do I contact to play music at the market?
If you are interested in playing at one of our markets, please contact us on info@waterfallmarket.co.za
10. Can I use Credit Cards?
Absolutely! Most of our vendors have credit card facilities as well as Snap Scan.
11. Do you support any charities?
The market sponsors numerous charities and we are always happy to hear from you. We allocate at least one station to a charity per week. Contact us @ info@waterfallmarket.co.za for more information.
12. Do you offer healthy children’s food food?
Fussy eaters? Worry not. We have an array of child-friendly meal options on offer including fresh fruit juices, smoothies, pizza and sushi
13. Do you have sufficient parking?
Waterfall Market is located in front of the Mall of Africa Town Square in the beautiful Waterfall Park. Park in the Mall of Africa – E5 and G5 – Upper level and walk out of entrance 23.
14. Do you offer Vegetarian, vegan, organic and gluten free meals and products?
We do have vendors, who cater for Vegan, vegetarian, organic and gluten free customers and we are constantly sourcing new and interesting vendors to create the best specialist cuisine for you.
15. Is there an Entrance Fee?
We charge a R10 entrance fee to ensure that we can provide patrons with the finest entertainment in Jozi and create a platform to showcase the very best in South African music. On any given Sunday we have a minimum of four, new, up-and-coming bands/artists on our stage.[/vc_column_text][/vc_column_inner][/vc_row_inner][mk_padding_divider size=”70″][/vc_column][/mk_page_section][vc_row][vc_column][mk_padding_divider size=”100″][/vc_column][/vc_row]
